{"id":53,"date":"2026-03-14T09:35:37","date_gmt":"2026-03-14T08:35:37","guid":{"rendered":"https:\/\/amicissi.com\/?page_id=53"},"modified":"2026-04-04T22:31:39","modified_gmt":"2026-04-04T20:31:39","slug":"zwroty","status":"publish","type":"page","link":"https:\/\/amicissi.com\/?page_id=53","title":{"rendered":"Polityka zwrot\u00f3w i reklamacji"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">1. Prawo odst\u0105pienia od umowy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Zgodnie z obowi\u0105zuj\u0105cymi przepisami, klient b\u0119d\u0105cy konsumentem ma prawo odst\u0105pi\u0107 od umowy zawartej na odleg\u0142o\u015b\u0107 w terminie 14 dni od otrzymania zam\u00f3wienia \u2013 bez podania przyczyny.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aby skorzysta\u0107 z prawa odst\u0105pienia od umowy, nale\u017cy poinformowa\u0107 Sprzedawc\u0119 o swojej decyzji poprzez:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>wiadomo\u015b\u0107 e-mail,<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Wyj\u0105tki od prawa zwrotu (kosmetyki)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ze wzgl\u0119du na charakter produkt\u00f3w, prawo odst\u0105pienia od umowy <strong>nie przys\u0142uguje<\/strong> w przypadku:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>produkt\u00f3w kosmetycznych dostarczanych w zapiecz\u0119towanym opakowaniu, kt\u00f3re zosta\u0142y otwarte po dostarczeniu,<\/li>\n\n\n\n<li>produkt\u00f3w, kt\u00f3re ze wzgl\u0119d\u00f3w higienicznych nie mog\u0105 zosta\u0107 ponownie wprowadzone do sprzeda\u017cy.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Oznacza to, \u017ce zwrot mo\u017cliwy jest wy\u0142\u0105cznie w przypadku produkt\u00f3w:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>nieotwartych,<\/li>\n\n\n\n<li>nieu\u017cywanych,<\/li>\n\n\n\n<li>w oryginalnym, nienaruszonym opakowaniu.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Warunki zwrotu<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Aby zwrot zosta\u0142 rozpatrzony pozytywnie, produkt musi:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>by\u0107 w stanie nienaruszonym,<\/li>\n\n\n\n<li>posiada\u0107 oryginalne opakowanie,<\/li>\n\n\n\n<li>nie nosi\u0107 \u015blad\u00f3w u\u017cytkowania.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Koszt odes\u0142ania produktu ponosi klient.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zwrot \u015brodk\u00f3w nast\u0119puje w terminie do 14 dni od momentu otrzymania i zaakceptowania zwrotu.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Reklamacje<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">W przypadku otrzymania produktu wadliwego lub uszkodzonego, klient ma prawo do z\u0142o\u017cenia reklamacji.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Reklamacja powinna zawiera\u0107:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>imi\u0119 i nazwisko,<\/li>\n\n\n\n<li>numer zam\u00f3wienia,<\/li>\n\n\n\n<li>opis problemu,<\/li>\n\n\n\n<li>zdj\u0119cia (je\u015bli to mo\u017cliwe).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Reklamacj\u0119 nale\u017cy zg\u0142osi\u0107 drog\u0105 e-mailow\u0105.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sprzedawca rozpatruje reklamacj\u0119 w terminie do 14 dni.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Sposoby rozwi\u0105zania reklamacji<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">W przypadku uznania reklamacji klient mo\u017ce otrzyma\u0107:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>wymian\u0119 produktu na nowy,<\/li>\n\n\n\n<li>zwrot pieni\u0119dzy,<\/li>\n\n\n\n<li>obni\u017cenie ceny.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Kontakt w sprawie zwrot\u00f3w i reklamacji<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">W sprawach zwrot\u00f3w i reklamacji prosimy o kontakt: E-mail: biuro@amicissi.com Telefon: +48513455017<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Data aktualizacji:<\/strong> 18\/03\/2026<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Prawo odst\u0105pienia od umowy Zgodnie z obowi\u0105zuj\u0105cymi przepisami, klient b\u0119d\u0105cy konsumentem ma prawo odst\u0105pi\u0107 od umowy zawartej na odleg\u0142o\u015b\u0107 w terminie 14 dni od otrzymania zam\u00f3wienia \u2013 bez podania przyczyny. Aby skorzysta\u0107 z prawa odst\u0105pienia od umowy, nale\u017cy poinformowa\u0107 Sprzedawc\u0119 o swojej decyzji poprzez: 2. Wyj\u0105tki od prawa zwrotu (kosmetyki) Ze wzgl\u0119du na charakter [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":76,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-53","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Polityka zwrot\u00f3w i reklamacji - Amicissi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/amicissi.com\/?page_id=53\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Polityka zwrot\u00f3w i reklamacji - Amicissi\" \/>\n<meta property=\"og:description\" content=\"1. Prawo odst\u0105pienia od umowy Zgodnie z obowi\u0105zuj\u0105cymi przepisami, klient b\u0119d\u0105cy konsumentem ma prawo odst\u0105pi\u0107 od umowy zawartej na odleg\u0142o\u015b\u0107 w terminie 14 dni od otrzymania zam\u00f3wienia \u2013 bez podania przyczyny. Aby skorzysta\u0107 z prawa odst\u0105pienia od umowy, nale\u017cy poinformowa\u0107 Sprzedawc\u0119 o swojej decyzji poprzez: 2. 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